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Post by scannerlander on Oct 29, 2006 14:49:57 GMT -5
Why is it so many CFO's feel they have the right to be complete not a very nice persons? My god, the way Ulcer one was carrying on and speaking to the dispatcher, what does that accomplish? Not only does it make him look like a total not a very nice person, it makes his entire company look bad. Putting her down for following protocol, he'll talk to the boss, he sounds like a chauvinist. Does he talk to all women that way, or just those who have more control than he does?
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Post by smilesalot35 on Oct 29, 2006 15:53:38 GMT -5
OK.. Thank you scanner land, but I as the person who answered ulster 1 dont think he was doing anything wrong. Knowing both sides of being out in the cold and wanting the scene cleaned up, as well as being here at dispatch have to say its frustrating for both of us. You have to know what is going on behind the scene before you can make comments so harsh as yours about ulster 1. I know I dont like waiting out in the cold for psp when you can have everyone ready and waiting to hurry things along. This is my opinion only.. don't know how anyone else feels about it..
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Post by Medic13 on Oct 29, 2006 16:14:37 GMT -5
Spell and grammar check, dude... it's a wonderful tool.
I can't speak for anyone involved in the specific incident mentioned, but I can say from my own experience that it's extremely frustrating on both sides of the radio. Yes, the owner has the right to request any wrecker he/she wishes. The issue is that PSP has had a problem with wreckers moving vehicles before they even arrive to investigate the accident. I guess they've also had issues with not knowing who even picked up the vehicle. This is why they prefer to call the wrecker themselves, and at the least want to know who it is before the service is called. Dispatchers have taken a lot of heat from fire officers who could care less if PSP knows, and we've taken just as much heat from the police officers whos investigation just got ruined. Fire doesn't seem to care about PSP's investigation, PSP doesn't seem to care that the firefighters don't want to wait around, and neither seem to care that the dispatchers are caught in the middle.
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Post by PSPFIREMARSHAL on Oct 29, 2006 17:58:21 GMT -5
First and foremost I really lose a lot of respect from someone who wants to Monday morning quarterback the CFO's who are making the calls on the scene of an incident when that person wasn't there and they have no idea of what was taking place and who was involved.
First of all, Unit No 1 requested Huckles to tow their vehicle from the scene. As far as PSP goes, if someone requests a specific wrecker service that is who has to be called whether it is the Comm center or PSP who is requesting the wrecker. Otherwise it is nearest available. I have personally been on many calls with Ulster 1 and if the operator does not request a specific operator, he will request nearest avauilable. This is done for a variety of reasons, first and foremost, SAFETY, since many accidents happen in the traffic backlog. Secondly the response time of PSP can be extended. Is that their fault? NO. They work shorthanded with the manpower they are given and do it to the best of their ability.
But doesn't it make more sense to have a wrecker there so that once PSP arrives and they complete their investigation the vehicles can be moved immediately so that traffic can return to their normal traffic patterns?
Secondly, I have been on scene with the fire department (Ulster) in 20 degree weather on SR 220 for 2 hours waiting for a wrecker that was suppose to have been called and never showed up. It is pretty frustrating to be waiting in the snow and cold for an extended period of time for a wrecker that was suppose to be called only to find out they were never contacted.
I have personally worked on this issue with both sides and I guess it will be discussed again. I have to say I do not disagree with what Ulster 1 did and I respect the dispatcher for following their procedure. It is a frustrating situation on both sides.
I will say that I have Tremendous respect for Ulster 1 and have learned many valuable skills from him. He has been a Chief officer for the better part of the last twenty years. He is probably one of the more respected Chiefs in the area.
The problem I have is people will sit here on this board, criticize the people involved not knowing all the facts and then they don't have the guts to put their name on the post. If you want to criticize, get all the facts and be open with who you are and then discuss it. That is the learning curve, It is called CONSTRUCTIVE CRITICISM, otherwise I view it as Uniformed Bullshit.
JUST MY PERSONAL OPINION!!!!!!!!!!!!!!
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Post by fireman31 on Oct 29, 2006 18:05:28 GMT -5
i was listening to this call from work & wasn't able to respond, but from what i heard on my radio the only thing that was possible wrong was the fact that a change in protocol was made and my self nor my chief where aware of this. the last i knew if the owner/operator specified a wrecker service we tell the dispatcher & the dispatcher got them for us. it is our protocol that if the wrecker service beets psp to the scene the wrecker doesn't touch the vehicle till psp ok's it. i agree with the 2 dispatchers if you don't know whats going on you shouldn't make any comments. scanners don't let you hear the whole story for many reasons.
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Post by Firegirl on Nov 5, 2006 14:55:12 GMT -5
I have not responded to any posts in a long time, but this one really got me. Apparently "scannerland" doen't know Ulster 1. I have known and worked with Ulster 1 for 10 years outside of the department and in (as well as his family). In my opinion He is probably one the most respected chiefs in the area. He is compassionate and cares about his community and those that work with him. He by no means is a chauvinist! I don't know that I have heard many cross words from him about anyone or anything. "Scannerland" should not be judging people without knowing the person or the situation.
Just my two cents take it or leave it
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